Payment
Return Policy

Welcome to SK SPARK WEB

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If you're using the payment gateway to pay online using Debit/Credit Card or Net banking, then you're doing so with the consultation/approval of the cardboard owner/account holder (if just in case you're not the cardboard holder/ account holder yourself).

 

 If the payment isn't processed due to any reasons, then you're speculated to deposit benefit our checking account within next 24 hours, otherwise the respective booking are cancelled. In such scenarios the booking/Reservation are going to be subject to availability.

 

Due to loss of availability or technical error there can be a prospect that the booking may not undergo while processing the payment through Credit/Debit card or Net banking account. During such circumstances our support team shall refund the complete amount (the actual amount the said booking is processed for without deducting the applicable charges) within 24 working hours of the booking processed to the identical Credit/Debit Card or Net banking account from which the booking is processed.

 

If transaction is found suspicious by our risk management team and to shield your payment from potential fraud, we are forced to spot the master card holder before we proceed with the payment. you'll be asked to submit identification proof together with front copy of your master card by email to complete your transaction.

 

If you didn't produce the said documents on time, then your transaction/Reservation are going to be cancelled with immediate effect. Transaction processing charge are going to be borne by the user for using the payment Gateway.

 

If the transaction has been cancelled by the user, processing charges will still apply to the Agent/card holder. As a typical process if the booking isn't processed thanks to some technical error or cancelled by the user, then the refund are going to be initiated in same master card / charge account credit or Net banking account through which the booking has been originally processed.

 

Payment Gateway is an extra Payment option available for the user and isn't the sole option for making Payments.

 

For more details please write to us at sksparkweb.com